Outcome praise can feel transactional. Effort praise affirms the process that makes excellence repeatable. Say, “Your careful pre-read kept the meeting crisp,” rather than “Great job.” The former teaches what to keep doing. Keep it short, specific, and current. Over time, this attention guides culture toward learning, resilience, and shared standards that are lived, not merely announced.
Pair gratitude with one clear detail: “Thank you for looping in finance early; it prevented rework.” This structure feels sincere, avoids flattery, and gives social proof of value. Deliver it privately or publicly based on preference. Micro-thanks shape norms of noticing, multiplying small goodnesses across a week. What single detail can you call out before the day ends?
Encouragement matters most when reality stays in view. Rather than “You’re amazing,” try “Your clarity under pressure steadied the room.” Realistic affirmation prevents cynicism and sustains trust. Keep it proportionate to the moment. If someone downplays, accept their frame while honoring the effort. Grounded support helps people internalize progress without bracing for the other shoe.
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